Schedule-aware HR
HIPAA
Workforce training and documentation support for covered practices
800+
TrainingToday courses available for covered PEO clients
Hundreds of
Businesses served over the past 15 years
10-150+
The employee range where clinical HR starts getting heavy
BUILT FOR PATIENT-FACING TEAMS
Schedule-aware HR
Home health agencies, physical and occupational therapy clinics, dental practices, family medicine offices, and specialty providers carry two loads at once: a clinical operation and an employment operation governed by licensure, privacy rules, and safety standards.
In most practices, both land on the same person. The practice manager is running the schedule, onboarding a new hygienist, fielding a benefits question, and closing payroll in the same week. Charter HR takes the employment side so your clinical leaders can stay clinical.
The Problems We Solve
Clinical teams need clean payroll, careful documentation, current training records, and a partner who understands why a privacy misstep or a pay practice error is not a small problem.
Salaried providers, hourly clinical staff, per-visit and per-diem caregivers, PRN coverage, on-call pay, overtime, productivity bonuses, and multi-location employees all in one payroll cycle.
Home health and mobile therapy teams create real wage and hour exposure around travel time, mileage, documentation time, and overtime across multiple patients. We help you get the pay practices and the records right.
Caregivers, aides, and clinical support staff turn over faster than almost any other workforce. New hires need paperwork, policies, screening, payroll setup, and orientation handled cleanly every time, not rebuilt from scratch.
Background checks, drug testing, and pre-employment screening handled before the first shift. License copies, certification cards, and immunization records kept in one organized personnel file instead of a drawer in the front office. When a surveyor or a payer asks for documentation, you know where it is.
Privacy training, bloodborne pathogens, hazard communication, infection control, and harassment prevention are all assignable and trackable in one place, with completion records you can produce when someone asks for them.
Lifting and transfer injuries, needlesticks, sharps and instrument cuts, slips, and repetitive strain are the predictable claims in clinical work. When one happens, our in-house workers' comp and employment claims attorney is on it the same day.
What You Get
A dedicated team that understands how a practice runs, where the compliance pressure sits, and how to handle sensitive personnel matters in a small, close-knit clinical team.
Per-visit, per-diem, PRN, on-call, hourly, and salaried pay handled in one cycle with reporting by location or provider.
Screening records, license and certification copies, and assignable training with completion reporting through Charter HR University.
In-house claims expertise ready the day a patient-handling or sharps incident happens.
Major medical, dental, vision, life, disability, and 401(k) options that help small practices compete for hygienists, therapists, nurses, and experienced aides.
Where We Fit
Charter HR fits best when the practice is growing or changing, the administrator is carrying too much, and the employment side of the business needs real structure without losing a phone number that reaches a person. Most of our clients here run between 10 and 150+ employees, from single-location practices to multi-site groups with providers, clinical staff, and front-office teams on different schedules.
Home health, home care, and private duty agencies
Physical, occupational, and speech therapy clinics
Dental and orthodontic practices
Family medicine, pediatric, and specialty physician offices
Behavioral health, senior care, and outpatient service providers across the Southeast and beyond
Fifteen minutes is usually enough time to know whether we are a fit. If we are not, we will tell you.